Suppliers

The PRIO Supply Portal is PRIO’s official platform for interacting with Suppliers, allowing us to collaborate efficiently and transparently.

If you are experiencing problems navigating or accessing the PRIO Supply Portal, we advise you to contact technical support at [email protected], or call +55 (11) 2144-4343.

Pre-Registration is the initial step in the process to become a PRIO supplier. It involves filling out some basic registration information, accepting our terms and conditions, selecting supply categories, and submitting supporting documentation. Upon successful completion of Pre-Registration, the supplier will be included in the Supplier Base of the PRIO Supply Portal.

A valid bank receipt is a document issued by the financial institution, which associates the supplier’s bank details with the information provided during the Pre-Registration process (e.g., CNPJ [EIN] or Corporate Name). This may include a screen-print of internet banking activity, a copy of a check or debit/credit card, a letter from the bank, or any other document issued by the financial institution.

A valid Certificate of Technical Capacity is a document that proves the supplier’s ability to provide goods or services in the chosen categories. It usually includes information about previous projects, relevant experience, and the quality of work performed, such as Letters of Recommendation. Please ensure that the Certificate of Technical Capacity demonstrates your qualification in the selected supply categories.

To update your company’s registration data, such as change of address or banking information, you can make these changes directly on the PRIO Supply Portal quickly and easily. The Portal offers a feature that allows you to make necessary changes, ensuring that your information is always accurate and up-to-date. This helps you maintain accurate registration information and ensure that communication and documentation related to your registration file is correct. Please remember to keep your details up to date, in order to avoid possible inconveniences in the supply and payment process.

Being in our Supplier Base does not guarantee that PRIO will negotiate or place orders with your company. It is important to highlight that participation in tenders will depend on the selected supply categories and analysis by the buyer responsible for the tender.

It depends. To be a PRIO supplier in certain supply categories considered ‘medium’ or ‘high’ criticality, it is necessary to undergo the PRIO Qualification Process, in order to ensure compliance with legal requirements, quality aspects, and occupational / operational safety. In these cases, only after qualification will your registration be completed, thus being deemed fit to provide materials and services.

You can easily monitor the status of your qualification process directly on the PRIO Supply Portal. You will have access to a specific section that provides updated status information, so you can be notified once it is complete, thereby avoiding the need to contact the support team for updates.

If, during the Qualification process, you realize you do not have a requested document, it is important to be proactive. Contact PRIO’s Supplier Management team via e-mail ([email protected]) to report the situation and request instructions on how to proceed. We will work to provide specific guidelines for obtaining or updating such document(s). Please ensure that you promptly fulfill any pending requirements, as any missing documents may affect your qualification process and eligibility to be a PRIO supplier.

If your company does not meet the qualification criteria established by PRIO, your qualification process will not be approved. In this case, you will not be eligible to be a PRIO supplier until the non-compliances are resolved and all criteria are met.

You will be alerted 30 days in advance of your qualification expiration date; this means it’s time to update your Qualification information and documents. Remember that renewing your Qualification is essential to be a PRIO supplier.

The audit is a detailed assessment of the supplier’s practices and compliance with the requirements established by PRIO. Suppliers that are considered ‘high criticality’ are audited, and audits occur before any engagement. The audit schedule is prepared in collaboration with the suppliers and PRIO’s areas of interest.