Culture is the heart of everything we do.
Our approach is grounded in four pillars: People, Results, Nonconformity, and Boldness. By becoming a PRIO Supplier, you not only join us on our journey but also become an integral part of our culture driven by a passion for people, a focus on results, a willingness to challenge the status quo, and the determination to dare to face the unknown. We look forward to building a lasting partnership based on these essential principles.
PRIO Supplier Journey
Documents for download
Code of Ethics
Standards for the Use of Psychoactive Substances
Offshore Shipping Procedure
Delivery Instructions – Port of Açu
Measurement Instructions
Pre-Registration Tutorial
Combating Money Laundering
Anti-Corruption Policy
General Terms and Conditions of Supply (TCG)
Billing Instructions
Shipper’s Instructions
Frequently Asked Questions
What is the PRIO Supply Portal?
The PRIO Supply Portal is PRIO’s official platform for interacting with Suppliers, enabling us to collaborate efficiently and transparently.
I am having problems navigating and/or accessing the PRIO Supply Portal. Who can I contact?
If you are experiencing problems browsing or accessing the PRIO Supply Portal, it is advisable to contact technical support via [email protected] or call (11) 2144-4343.
What is Pre-Registration?
Pre-Registration is the initial step in the process of becoming a PRIO supplier. It involves filling in basic registration information, accepting terms and conditions, selecting supply categories and submitting supporting documents. Upon successful completion of Pre-Registration, the supplier will be included in the Supplier Database of the PRIO Supply Portal.
What is considered a valid bank statement?
A valid bank receipt is a document issued by the financial institution that associates the supplier’s bank details with the information provided during the Pre-Registration process (CNPJ or Company Name). This may include a printout of internet banking, a copy of a check/card, a letter from the bank or any other document issued by the financial institution.
What is considered a valid Certificate of Technical Capacity?
A valid Certificate of Technical Competence is a document that proves the supplier’s ability to supply goods or services in the chosen categories. It usually includes information about previous projects, relevant experience and the quality of work performed, such as Letters of Recommendation. Make sure that the Certificate of Technical Competence demonstrates your competence in the selected supply categories.
What should I do if there is a change in my company’s registration data? (For example, change of address or bank details.)
To update your company’s registration data, such as changing your address or bank details, you can easily make these changes directly in the PRIO Supply Portal. The Portal offers a functionality that allows you to make the necessary updates, ensuring that your information is always accurate and up to date. This helps ensure that communication and documentation related to your registration are correct. Remember to always keep your data up to date to avoid possible inconveniences in the supply and payment process.
I pre-registered, but I haven’t been invited to any competition yet. What should I do?
Being in our Supplier Base does not guarantee that PRIO will negotiate or close orders with your company. It is important to note that participation in competitions will depend on the selected supply categories and analysis by the responsible buyer.
If I am not qualified, can I supply to PRIO?
It depends. To become a PRIO supplier of certain supply categories – considered to be of medium or high criticality – you must go through the PRIO Qualification Process, in order to ensure compliance with legal requirements, quality aspects, occupational and operational safety. In these cases, your registration will only be carried out after qualification, being eligible to supply materials and services.
How can I track the status of my qualification process?
You can track the status of your qualification process directly in the PRIO Supply Portal. You will have access to a dedicated section that provides up-to-date status information and notifies you when it is complete. This avoids the need to contact the support team for updates.
During the qualification process, I noticed that I do not have all the requested documents. What should I do?
Se durante o processo de qualificação você perceber que não possui algum documento solicitado, é importante agir de forma proativa. Entre em contato com a equipe de Gestão de Fornecedores da PRIO por meio do e-mail [email protected] para relatar a situação e solicitar orientações sobre como seguir. Atuaremos para fornecer diretrizes específicas para a obtenção ou atualização desse documento. Certifique-se de cumprir prontamente qualquer requisito pendente, pois a ausência de documentos pode afetar seu processo de qualificação e elegibilidade para fornecer à PRIO.
What happens if my company does not meet the qualifying criteria?
If your company does not meet the qualification criteria set forth by PRIO, this will result in your qualification process not being approved. In this case, you will not be eligible to supply to PRIO until the non-conformities are resolved and the criteria are met.
My request status is “Expired”. What should I do?
You will be alerted 30 days in advance of your qualification expiration, indicating that it is time to update your qualification information and documents. Please note that renewing your qualification is essential to being a PRIO supplier.
What is a Supplier Audit and When to Expect One?
The audit is a detailed assessment of the supplier’s compliance and practices with the requirements established by PRIO. Highly critical suppliers are audited, which occurs prior to contracting. The audit schedule is drawn up in collaboration with the suppliers and PRIO’s areas of interest.
Questions or suggestions about the PRIO Supply Portal?
Contact us by phone +55 11 2144-4319 or email: [email protected].